The coronavirus pandemic has brought huge changes to what people expect from their flights and travel companies. With the new possibility of travel bans as well as a reluctance to travel too far from home for a host of safety reasons, people are changing when and how they travel. Check out these four major travel trends affecting travel companies and the payment industry as a whole.
Local travel or staycations
More tourists are choosing nearby or local vacations rather than traveling to other countries. Alternative modes of travel like car rentals and train trips are increasing while crossing country borders is becoming less common. This trend has been in part caused by the recent pandemic, keeping families at home or only traveling to other nearby, safe communities. Alternative modes of travel often offer more flexibility in their booking schedules and adherence to safety concerns.
Sanitary, safe facilities
Tourists and leisure travelers are becoming more selective in which company they want to travel with and where they want to go. Safety, comfort, and cleanliness have become huge factors in whether or not a traveler will book tickets. Travelers are more likely to book with facilities they find clean and safe. Cost and schedule availability have only recently made a comeback in terms of importance, but safety is expected to continue to be important.
Since the beginning of the pandemic and flight bans, travelers have been looking for more flexibility in their travel dates. More flights are being booked closer to the departure date rather than weeks or months in the future. Flexible bookings with refund options have become key to travelers who aren’t sure when another travel ban will restrict their vacations out of the country. An easy dispute process, card protections, and zero traveler liability have become essential features to many travelers across the globe.
Sustainability in the travel industry was coming into focus before the pandemic and now has reached an all-time high in public concern. Travelers are looking for smaller travel times and local options rather than traditional mass tourism trends. Sustainability is a key feature that many consumers are considering when booking tickets or planning trips.